Global Privacy Policy

Child’s i Foundation is committed to protecting your privacy. This privacy statement describes how and why we obtain, store and process data which can identify you through this website.

Please read through this statement carefully as, by disclosing your information to us, you consent to the collection and use of your information in the manner described.

We may update this policy from time to time and shall indicate at the bottom of this page when changes have been made.

Child’s i Foundation operates according to the best practice guidelines of the DMA Email Marketing Council. Child’s i Foundation is registered with the Fundraising Regulator in the UK and subscribes fully to:

  • The General Data Protection Regulation (GDPR) (2018)
  • The Ugandan Data Protection and Privacy Act (2019)
  • The E-communications Act (2003)
  • The Charities Act (2016)

Your rights

You have the following rights under the General Data Protection Regulation 2018 and the Ugandan Data Protection and Privacy Act 2019:

  • The right to be informed how Personal Data is processed.
  • The right of access to your Personal Data.
  • The right to edit and update your personal information.
  • The right to have your personal information deleted.
  • The right to restrict processing of your personal information.
  • The right to object.
  • The right to lodge a complaint with a supervisory authority.

How we collect your information

We collect personal information from you when you register for updates from us (subscribe to our e-newsletter), make a donation or when you reach out to us directly (through post, email or face to face meeting).

How we use your information

We collect contact information to thank you for your support, inform you about ways in which you could get involved in our work and send you updates on how your support helps us do more.

We will only email and call you if you have given an explicit consent for us to do. We will use your postal address to send you information about our work if you have given us a donation in the past two years.

How we use cookies

We use cookies on our website browser which does not collect personal data but rather collects information which helps us assess how the website is used and how it can be improved.

You can disable cookies in your browser settings if you prefer not to allow us to do this, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that parts of this website may become inaccessible or not function property. See www.allaboutcookies.org for further information.

How we keep your Information secure

Keeping information about you secure is very important to us and we take every precaution against loss or damage of your information and to restrict disclosure of your information.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, disclosed, used or accessed in an unauthorised way. In addition, we limit access to your personal data to only those employees, agents, contractors and third parties who need to know. They will only process your personal data on your instructions, and they are subject to a duty of confidentiality.

Certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you send to us, and you do so at your own risk.

Information sharing

Child’s i Foundation may share your personal data with third parties for any of the purposes set out above, including service providers e.g., lawyers, auditors, accountants, tax advisers, trustees, event organisers or other processors or service providers. We do not pass supporters’ details on to other third parties unless they agree to work under contractual agreements on our behalf. In rare cases we may need to disclose your information if required to do so by law.

Data transfers of personal information

The transfer of personal data from the UK to Uganda and Uganda to UK, and to any other countries will be in accordance with the Data Protection Laws in the UK and Uganda including, where applicable, under data transfer agreements.

Children’s privacy

We do not collect personal data from children (i.e. below the age of 16) other than in the ordinary course of our charitable work. We reserve the right to verify your information and can exercise our absolute discretion not to communicate with you if we are not satisfied that you are not a child. If we learn that a child has submitted personal data without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). 

If you become aware of any personal data we have collected from children, please contact us at the address below. If a child has provided us with personal data, a parent or legal guardian of that child may contact us as described below. Upon confirmation, we will then make reasonable efforts to delete the child’s personal data from our database.

Third party websites

This statement does not apply to third party sites that you may access from this website. Our website may include links to third-party websites, plug-ins and applications. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

How we use social media/digital

You may receive targeted advertisements through our use of social media audience tools. For example, Facebook’s Website ‘Custom’ Audience programme enables us to display adverts to people who have recently visited our website when they visit Facebook through a web pixel. The pixel also allows us to track conversions.

You can find out more and manage your social media ad preferences by visiting Facebook’s About Custom Audiences guide and Data Policy.

How long we keep your information

We will keep information such as your name and address to ensure that we don’t mail you in the future if you have asked to be removed from our mailing lists.

We will keep your donation history and tax status on our database for 6 years as legally required for financial and Gift Aid auditing purposes. We will keep some communication details where they are relevant to support administration of Gifts in Wills.

We will ensure that we hold the minimum amount of data to meet the purposes of supporting Child’s i Foundation’s charitable mission and will hold historical data for analysis in an anonymised format so it is no longer linked directly to your personal information.

Accessing and updating your information

You may request a copy of any personal information which we hold about you by contacting us.

If at any time you wish to update the information we hold about you, or if decide that you no longer wish to receive information from Child’s i Foundation, get in touch with us to update your communications preferences at supportercare@childsifoundation.org.

This policy has been updated on 29 January 2021.